Questions, answered in plain language

Orders placed before 1pm ET on a business day leave the warehouse the same day; everything else goes out the next business day. You get a tracking number by email as soon as the carrier scans the parcel.

A warehouse inside the United States. No overseas wait, no customs surprises, and returns come back to a domestic address.

3–7 business days for standard shipping depending on your state. Severe weather and holiday volume can add 1–3 days, which the carrier estimate at checkout already reflects.

Orders over $35 ship free. Below that, shipping is a flat $6.99 — the exact total is always shown before you confirm the order, and we never add handling fees later.

Thirty days from delivery, for any reason. Email support@ck001.club with your order number and we send a return label; the refund lands once the parcel is scanned back.

Send us one photo of the damage and we ship a replacement the same day — you do not need to return the broken one first.

Manufacturer defects are covered for 6 months. Email us what happened and we will either replace the item or refund it, case by case.

Every model-specific product has a Compatibility list on its page. If your device is not listed, email us the model and we will answer yes or no — we would rather talk you out of a bad fit than process a return.

Only items rated 4.4★ or higher with real monthly sales, and we hold a sample of each before it goes live. See the About page for the full criteria.

Usually, within one or two weeks. Email us and we will reply with a restock date — or a better alternative that is in stock.

Visa, Mastercard, Amex, PayPal and Apple Pay. Card details are handled by an encrypted checkout — our servers never see them.

When you place the order. If we cannot fulfill any item, that line is refunded immediately and the rest of your order ships normally.